New Clients: Welcome to Cleveland Park Animal Hospital
Welcome to the Cleveland Park Animal Hospital family. We promise to make you and your pet’s experience pleasant and as stress free as possible.
What to Expect During Your First Visit
When you arrive for your appointment we will make every effort to stay on schedule and respect your valuable time. We do make allowances in our schedule for emergencies, but we will always do our best to get you and your pet seen on time. Please feel free to enjoy a coffee, tea or water while you wait.
A staff member will escort you and your pet to an exam room to obtain your pet’s pertinent information. If your pet is a cat, we will escort you to our Cat Friendly Exam Room. This room is equipped with special tools to help create the most calm and stress free environment.
The doctor will then meet you in the exam room to begin speaking with you and examining your pet.
When the veterinarian has finished examining your pet, answered your questions, and given any vaccines or medications, a customer service representative will then meet you in your exam room to schedule any further appointments and complete the billing process.
Feel free to complete our client registration form and submit to our office prior to your visit. Our staff can then contact the appropriate location for any other medical records that we may need.
“ Clients for 40 years and feel our pets and livestock are always in the best hands possible when CPAH has them. ”
“ I really like checking out in the exam room. It makes checking out much easier. ”
“ Love taking care of the bill while still in the exam rooms! Great idea! ”
“ Your office is, of all the vets I have ever been to, the nicest looking and best kept. It creates an atmosphere that makes me feel at ease having my pets cared for in your facility. ”
“ The care that my pets have received has been exemplary. I have never left with a question unanswered or a concern not addressed. Follow-up care, when needed, has also been phenomenal. ”
“ I couldn’t be happier with how I and my pets have been treated. I recommend this practice to anyone I know who has pets. ”
“ Always awesome visits. The staff is really great. They call you by name when you walk in the door and that’s excellent customer service. Love all the vets too! ”
“ We appreciated that the staff asked permission before taking lab work, very thoughtful! ”
“ This was our first visit and we were so appreciative of the open office hours on Saturday. I have had various animals at different vets around the upstate and this was by far the most pleasant experience. ”
“ The receptionist was fabulous! She made us (and our pet) feel very much at home! ”
“ This was the best experience I’ve ever had with a vet office; I’m recommending this office to friends and family. We’ll be returning with all of our animals from now on! ”
“ I would rather take my dogs to you than my family members to their doctors. You care. It is important for me to know my dogs are in the best place. Thank you. ”
“ I found the practice decor very warm and inviting. There was no “vet” smell and no strong air freshener that is sometimes offensive at other offices I’ve visited. ”
“ You are all so amazing! I’ve been very impressed with the friendliness of everyone on staff. My dog loves coming to the vet because of all the attention she gets while we’re there. Keep up the good work! ”
“ I love Cleveland Park Animal Hospital. Everyone is so friendly to both me and my pet. Most wonderful vet experience I’ve ever had. ”
“ All your staff has always been thorough and professional. My experience has been comforting since the staff all appear to be genuine in being animal lovers. ”